Privacy Policy

Last Updated: 10/12/2025

Bramwell & Partners Real Estate (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our company, website, or services.

By using our website bramwellre.com, contacting us, or engaging with our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Provided voluntarily through inquiries, forms, WhatsApp, calls, or email:

• Full name

• Phone number

• Email address

• Preferred property type or investment interest

• Nationality (where relevant for property purchase requirements)

1.2 Automatically Collected Information

When you visit our website:

• IP address

• Browser type

• Device information

• Cookies and usage data

1.3 Transaction-Related Information

If you proceed with a property booking or purchase:

• Copy of passport or Emirates ID (where required by developers or legal entities)

• Proof of payment (as required by developers)

• Property preference and booking documents

We only collect the minimum information required to provide real estate services legally and professionally.

2. How We Use Your Information

We use personal information to:

• Respond to inquiries and communicate with you

• Provide property recommendations and investment guidance

• Schedule property viewings

• Share authorized project information and brochures

• Process bookings or purchase procedures with developers

• Improve our website and marketing performance

• Comply with UAE legal and regulatory requirements

We do not sell or rent your personal information to any third party.

3. Sharing of Your Information

We may share your information only with:

3.1 Property Developers

To complete:

• Booking forms

• Purchase agreements

• KYC (Know Your Customer) requirements

This sharing occurs only with your consent.

3.2 Authorized Service Providers

Such as:

• Website hosting

• Email delivery systems

• CRM or marketing tools

These providers are required to keep your information secure.

3.3 Legal Compliance

If required under UAE law or government regulations.

4. Data Security

We take strong technical and administrative measures to protect your information, including:

• Secure, access-controlled systems

• Encrypted communications when possible

• Restriction of access to authorized staff only

• Internal confidentiality policies

• Regular monitoring of communication channels

While we take all reasonable steps, no online transmission is 100% secure.

5. Data Retention

We retain personal information only as long as needed to:

• Provide services

• Comply with legal obligations

• Maintain business records

You may request deletion of your data at any time unless it is legally required to be kept.

6. Your Rights

Depending on applicable law, you may:

• Request access to your personal information

• Request corrections to inaccurate data

• Request deletion of your data

• Withdraw consent for communication

To make a request, contact us at: [email protected]

7. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve user experience

• Analyze website traffic

• Customize marketing content

You may disable cookies through your browser settings.

8. External Links

Our website may contain links to third-party sites (developers, listings, social media). We are not responsible for their privacy practices.

9. Marketing Communications

By submitting your contact information, you consent to receiving:

• Property updates

• Project launches

• Offers and promotional material

You may unsubscribe at any time via email or WhatsApp.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

For questions about this Privacy Policy or your personal data, please contact:

Bramwell & Partners Real Estate
Sama Tower, Office 305
Electra Street, Al Danah
Abu Dhabi, UAE
Phone: +971 58 594 7293
Email: [email protected]